politica sulla riservatezza

Spanish Hands BV Privacy Policy

Spanish Hands BV (KVK 84475617) is part of the Spanish Hands Group which includes Spanish Hands Ltd and Spanish Hands BV. Spanish Hands BV acts as the sole authorized distributor of Blue Tees Golf products within the 
geographical territory defined as below; 

Austria, Italy, Belgium, Latvia, Bulgaria, Lithuania, Croatia, Luxembourg, Cyprus, Malta, Czech Republic, The Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Hungary, Sweden, Ireland & Switzerland

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. Said data will be collected via blueteesgolf.eu. This privacy policy only applies to blueteesgolf.eu, if you enter another website via this site you should read their privacy policy before consenting to sharing your personal data.
Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect? Spanish Hands BV collects the following data: 
• Personal identification information (Name, email address, phone number, etc.)
• payment or credit card details;
• login and account information, including screen name, password and unique
user ID
• personal preferences, including your past product purchases and marketing and
cookie preferences.

How do we collect your data? You directly provide Spanish Hands BV with most of the data we collect. We collect data and process data when you: 
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

 

Klaviyo

We utilize Klaviyo, a third-party service provider, to collect and manage certain personal data on our website. Klaviyo also helps us to manage our email marketing campaigns and communicate information with you we feel most relevant to you. The types of personal data collected by Klaviyo will only include : email addresses, names, and browsing behaviour on our website. By providing your personal data to us, you consent to its collection, use, and processing by Klaviyo in accordance with their Privacy Policy and Terms of Service. Further information on the Klaviyo Data Processing agreement can be found here.

How will we use your data? Spanish Hands BV collects your data so that we can: 
• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.

When Spanish Hands BV processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data? 

Your data will be securely stored at our place of business in the Netherlands. 
Spanish Hands BV will keep your personal data for 2 years following your latest order. Once this time period has expired, we will delete your data and erase the record from our system. 

Marketing 
Spanish Hands BV would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Spanish Hands BV from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights? 
Spanish Hands BV would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request Spanish Hands BV for copies of your personal data. We may charge you a small fee for this service. 
The right to rectification - You have the right to request that Spanish Hands BV correct any information you believe is inaccurate. You also have the right to request Spanish Hands BV to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Spanish Hands BV erase your personal data, under certain conditions. 

The right to restrict processing - You have the right to request that Spanish Hands BV restrict the processing of your personal data, under certain conditions. 
The right to object to processing - You have the right to object to Spanish Hands BV's processing of your personal data, under certain conditions. 

The right to data portability - You have the right to request that Spanish Hands BV transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: 
Call us at: +31 10 303 1244
Or write to us: euoffice@spanishhands.com

What are cookies? 
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org.

 
How do we use cookies? 
Spanish Hands BV uses cookies in a range of ways to improve your experience on our website, including: 
• Keeping you signed in
• Understanding how you use our website
• Manage your language, location, and shopping cart. This will also support security, network management and accessibility.

What types of cookies do we use?  - There are a number of different types of cookies and pixel tags, however, our website uses: 
• Functionality - Spanish Hands BV uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Our Company uses these cookies and pixel tags to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies 
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 
The Blue Tees Golf EU website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 
Spanish Hands BV keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd May, 2024.

How to contact us 
If you have any questions about Spanish Hands BV's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: euoffice@spanishhands.com
Call us: +31 10 303 1244
Or write to us at: Bovendijk 204, 3045 PD, Rotterdam, Netherlands